UK Shipping & Delivery Guide 2024 for Depop
Discover everything you need to know about shipping and delivery on Depop. Whether you're a seasoned seller or just starting out, this guide will help you navigate Depop shipping options to enhance your selling experience!
Sold Your First Item on Depop? Now What?
Depop is a marketplace platform tailored for online sellers and ecommerce businesses. Quickly find the best Depop shipping options across all couriers, from next day delivery to international shipping.
Understanding Depop Shipping
After selling an item on Depop, the next step is to arrange shipping and delivery. Depop provides a variety of shipping options to meet every seller's needs. From standard to international shipping, mastering these choices can enhance your sales.
Below, we cover the essentials, including postage prices, Depop courier services, and tips for offering attractive delivery times to your buyers.
We have a dedicated Smart Send integration with Depop, so be sure to check it out for all Depop shipping solutions.
How to Ship on Depop for Beginners
Setting up shipping on Depop is designed to be user-friendly, helping you manage deliveries efficiently. Begin by configuring your shipping settings within the Depop app. You can specify different regions or countries with unique shipping methods, allowing you to offer options like local pickup, flat rate shipping, or free shipping based on the destination.
Depop integrates with various shipping services, offering advanced features like real-time cost calculation and courier comparisons. If you’re new to selling on Depop, check out our beginner’s guide on how to set up and grow your online Depop store.
Depop Courier Services & Delivery Options
On Depop, setting estimated delivery times can boost customer satisfaction by providing clear expectations. Utilise Depop's tools to display expected delivery times on your product pages. You can also set specific delivery times based on the product, category, or customer location.
Standard Depop Shipping
Depop offers multiple delivery options, allowing you to choose your preferred method from various services, such as courier collection, drop-off, and local pickup. You can set the pricing yourself or use Depop’s options to calculate it based on how other sellers ship similar items. Find out more about Depop marketplace shipping.
Offering free shipping can attract more buyers. Select 'Free Shipping' and incorporate the postage cost into the total item price. To avoid unexpected higher delivery costs, use services like Depop's shipping calculator to find the most affordable option and calculate the shipping cost in advance.
Depop Delivery Slots
For more control over delivery scheduling, consider using plugins that let you set up specific time slots for delivery, which customers can select during checkout. This feature ensures deliveries are scheduled at convenient times for customers.
Next Day Delivery
Offering next day delivery on your Depop store can significantly enhance the customer experience and increase sales. Set up the next day delivery option in your shipping settings and consider offering it for free on orders above a certain amount to qualify for the "Free Next Day Postage" message. Clearly display this option on product pages and during checkout to inform customers.
International Shipping
As a global platform, Depop is an excellent way to expand your ecommerce business with international shipping. Aim to set a fair price that covers your costs while remaining competitive and appealing to international buyers.
Depop International Shipping Options
Manage international postage yourself by selecting the 'create your own international postage' option in Depop. Quickly compare and find the best prices for Depop overseas shipping with various couriers. This feature allows you to filter by reliability, trustworthiness, and fully tracked services. Free Depop parcel tracking is included as standard, keeping your buyer informed about delivery times. Express services include the necessary customs information to avoid unexpected charges.
How to Set Up International Shipping in Depop
When sending parcels internationally through Depop, use Depop's shipping tools to find the most affordable prices. Have your parcel dimensions ready, then enter the weight, width, and height along with the destination country to find and compare prices.
Depop offers a range of international couriers who specialise in delivering parcels worldwide. Whether you need to ship to the EU, the United States, Australia, Asia, and more, Depop has international options for you. All relevant customs and duty information will be provided, along with international parcel tracking.
Depop Delivery Times
Depop delivery times vary based on the shipping method, location, and store settings. Using Depop's tools, you can display precise delivery estimates on product and checkout pages. Customers can also choose preferred delivery dates and times during checkout with these tools. The actual delivery time is influenced by factors such as chosen shipping methods, business hours, and holidays.
How Long Do Depop Sellers Have to Ship?
On Depop, the time you have to ship depends on the shipping option included in the listing, the time it takes to package the item, and the courier service used. You can set your handling time from one day up to a maximum of 30 days and must ship items within this specified handling time.
Depop also recommends specifying the courier and delivery service used. Offering free postage with same-day or 1 business day handling can improve customer satisfaction and ratings.
Depop Postage Labels & Packaging
Once you’ve sold an item, the next step is packaging! To ensure your item arrives safely and avoids any damage, use protective packaging such as bubble wrap, packing peanuts, or packing foam for delicate items like collectibles, bulky items like car parts, or valuable items like electronics and jewellery.
If you handle your own postage, such as through Depop's shipping options, you can print your labels within the platform for all your parcels in one place. There are also printer-free delivery options, where your chosen courier prints the labels for you if you don’t have access to a printer.
Labelling Your Depop Parcel
After securely packaging your parcel, the next step is labelling. You can either print your labels or arrange a postage service that will print the label for you.
If printing your own Depop postage label, simply head to your Depop dashboard, enter your parcel details such as weight and dimensions, and choose your courier. Then, print your label, attach it to the front of your package, and it’s ready to send.
Returning Items to Depop
Ensure that returned items are received promptly to facilitate a full refund for your buyer. Encourage them to package the item carefully to avoid any transit damage, as any damage incurred can be deducted from their refund.
Recommend that buyers use Depop's shipping options for returns, as these services include free tracking, allowing both parties to verify that the item has been delivered. Once you receive the returned item, aim to process refunds within a few days, though the exact timing may depend on the payment gateway used and your specific refund policy.
If you haven't confirmed receipt of the returned item within three days, remind the buyer to escalate the issue through Depop's support channels or reach out directly to expedite the resolution.
Frequently Asked Questions
How much should I charge for shipping on Depop?
The amount to charge for shipping on Depop depends on several factors including the size, weight, and destination of the item. Use Depop’s shipping calculator to estimate costs accurately. It’s also beneficial to check what similar items are charging for shipping to stay competitive. Offering free shipping by incorporating the cost into the item price can also attract more buyers.
Does Depop provide shipping labels?
Yes, Depop provides shipping labels for sellers in certain regions. When you sell an item, you have the option to purchase and print a shipping label directly through the Depop app. This service simplifies the shipping process, ensuring that all necessary shipping information is correctly included.
How to mark an item as shipped on Depop?
To mark an item as shipped on Depop, if you use Depop's shipping service, the item is automatically marked as shipped once the shipping label is scanned. For manual shipping, you need to enter the tracking number on the order receipt in the Depop app and update the status to "shipped," allowing the buyer to track the package.