International Shipping Hub
Sending a Parcel Abroad? Start Here
Are You Sending as a Business or an Individual?
We tailor our advice based on the type of sender you are - select the option that fits you for detailed advice, tools, and the right next steps to make international shipping easy.
Business Sender
Selling goods to EU or international customers? Get the full breakdown of customs duties, IOSS, DDP, and how to keep your operations compliant and your customers happy.
Go to Business Hub
Individual Sender
Sending a gift, parcel, or personal item to family or friends abroad? Find out what's exempt, what might cost extra, and how to make sure your parcel arrives without any surprise charges.
Go to Consumer Hub
2026 Latest: The Biggest Update to EU Shipping Since Brexit
Since the 1st July 2026, the EU ended duty-free treatment for low-value parcels. Here's the headline picture - our business and consumer hubs go into full detail.
€3 new flat-rate customs duty per item type, applying to most B2C parcels under €150 sent to the EU since 1 July 2026. See the full breakdown
€45 gift exemption remains. Genuine personal gifts between individuals, valued at €45 or under, declared correctly are staying the same. See the gifting guide
GPSR: Updated General Product Safety Regulations
As of 13th December 2024, new regulations have been introduced to enhance product safety for consumers and provide clearer guidelines for businesses shipping to the EU and NI. The question on most peoples mind is Does GPSR Apply to Me?
The key change for UK-based businesses and online sellers is the requirement to appoint a ‘responsible person’ based in the EU or NI. This individual is responsible for overseeing compliance and product safety requirements. Additionally, all packaging must adhere to GPSR labelling regulations.
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