How to track your Wix Parcel

To track your Wix parcels log into your Wix Store Manager, go to "Store Orders" and then select the particular order you're interested in. Within the order details, there should be a "Tracking Number" field where the tracking number is entered once the order is shipped.

Smartsend is fully compatible with Wix ecommerce stores, automating various steps in the shipping process. Once synchronised, SmartSend can directly pull details of sold items from Wix, eliminating the necessity for manual tracking number entry. Sellers can compare courier quotes with ease, select their preferred service, and even handle postage payment directly through SmartSend, enhancing the efficiency of Wix shipping tracking. By making it simpler to track orders on Wix, we empower sellers to deliver an exemplary customer experience. Additionally, get free Wix order tracking as standard when you book through Parcel2Go. Experience seamless Wix parcel delivery with SmartSend.

Wix Order Tracking Steps

Wix order tracking has several stages from the moment an order is placed to when it's delivered. Here are the common steps:

1. Order Confirmation: After a purchase is made on a Wix store, the customer receives an order confirmation. This indicates that the seller has received the order and usually includes details such as the order number.

2. Preparation for Dispatch: Once the order is confirmed, the seller begins preparing the items for shipping. This generally involves securely packaging the items and generating a shipping label with a tracking number.

3. Item Dispatched: The seller then gives the packaged item to the chosen shipping carrier, which could be one of many carriers supported by Parcel2Go. The tracking system updates at this point to show that the item is on its way.

4. In Transit: During this phase, the package is being transported to the customer. The package's journey may include leaving the initial shipping facility, entering and exiting sorting centers, and being loaded onto delivery vehicles. The tracking system provides updates at each step to provide real-time information about the package's status.

5. Out for Delivery: The tracking status updates to "out for delivery" when the package is on the delivery vehicle and expected to arrive at the customer's address within the day.

6. Delivered: This is the final stage of the process, where the package is delivered to the customer's specified address. The tracking status will update to 'delivered', marking the completion of the delivery.

7. Failed/Attempted Delivery: If for some reason the carrier is unable to deliver the package, the tracking status may update to "attempted delivery" or "delivery failed". The package might then be held at a local delivery center or post office, and a re-delivery might be scheduled.

By integrating Wix with Parcel2Go's Smart Send platform, sellers can further streamline this process and efficiently keep both themselves and their customers updated on the status of their orders.

Been given a Wix surcharge and want to dispute it?