Rule Manager (Beta)

Set Rules for Your Imported Items

Customise imported items by setting conditions with Smart Send’s Rule Manager.

 
 

1. Sign In/Register with your Parcel2Go account.

2. Create rules to suit your items and your needs.

3. Review items and start sending the way you want.

What is Rule Manager?

Automate your sending by controlling the conditions of your bulk items, making Smart Send even smarter.

For example, if you want to import all of your eBay items and send them with a particular service, simply set the condition and choose the action.

A condition tells the Rule Manager what to look for in your imported items.

  • Look for a marketplace item, a weight or an item name.
  • There is a range of conditions to choose from.

An action will tell the Rule Manager what to do with the condition you have set.

  • For example, you can set a condition to look for all eBay items in your inventory weighing 1kg or less.
  • Set a delivery service, add parcel protection or don’t import.

Within the rule manager, as well as creating rules you can pause rules.

  • A function to disable rules that are no longer needed.
  • You can still add disabled rules later.

Setting Rules

Below you will find examples of how the Rule Manager can be used, simply by setting conditions and actions.

What is Rule Manager?

Automate your sending by controlling the conditions of your bulk items, making Smart Send even smarter.

For example, if you want to import all of your eBay items and send them with a particular service, simply set the condition and choose the action.

Any eBay items sent within the UK should include parcel protection and use a DPD drop off service.

You will need to set 2 conditions and 2 actions.

Condition 1: Look for the ‘Country’ and then set this to the UK.
Condition 2: Look for the ‘Marketplace’ and select eBay.
Action 1: Add the action to the ‘Parcel Protection’, then choose ‘Included’.
Action 2: Add the action to the ‘Service’, then choose ‘DPD Drop Off’.

Perfect for customers who want to use one service for UK items.

All imported items which are less than 1kg in weight should not be imported.

You will need to set 1 conditions and 1 action.

Condition 1: Look for the ‘Weight’, choose ‘is less than or equal to’ as the condition, now enter 1 as the value.
Action 1: Add the action ‘Don’t Import’.

Perfect for customers who don’t need to import certain items.

Any imported item which weighs 30kg and contains the word ‘Dumbbells’ in its description should be split into two parcels.

You will need to set 2 conditions and 1 actions.

Condition 1: Look for the ‘Weight’, choose ‘Is’ as the condition, now enter 30 as the value.
Condition 2: Look for the ‘Item Name’, choose ‘Contains’ as the condition, now enter the value, in this case Dumbbell.
Action 1: Choose ‘Quantity’ from the ‘action to the’ dropdown, choose ‘Change’ as the type of action. Now add 2 as the value.

Perfect for customers wanting to split their items into more boxes.

Testing Rules

As part of the Rule Manager, you can test your rules.

Go to Test Rules, enter a sample item and the rules that apply to that item will be highlighted. If two rules are highlighted, the Rule Manager will apply the first rule in the list.
For example, you could have two rules:

  • The First - Looks for UK deliveries and then sets a DPD service
  • The Second - Looks for weight and applies a Hermes service

The above rules contradict each other because they are service-based rules.

The Rule Manager would apply the first and ignore the second. When setting rules it’s important to make sure they’re as specific as possible


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