Shein logo parcel graphic

Shein Returns Policy

The full Shein Returns Policy can be found on the retailer’s website.

Returns hero left image
kg

Shein Returns Policy 

Shein allows customers to return items within 45 days of purchase. The first return label from each order is free, but subsequent returns incur a fee. Non-returnable items include bodysuits, lingerie, swimwear, jewellery, and beauty products. Always check Shein’s returns policy on their website before sending items back.

How to Send a Shein Return 

To return items to Shein, log in to your account and navigate to 'My Orders'. Select the items you wish to return, choose the return method, and print the return label or use the provided QR code. Pack your items securely and drop them off at a post office, EVRI, or InPost locker​.

Shein Return Cost 

The first return from each order is free. For subsequent returns, a £2.50 fee is deducted from your refund. Ensure you use a trackable shipping service to avoid any issues​​.

Book your Uniqlo returns today through Parcel2Go!

Why Choose Parcel2Go for Returns

With free returns becoming less common, Parcel2Go offers a cost-effective solution for sending back items. We provide the cheapest parcel shipping rates in the UK, backed by a range of trusted couriers to ensure your return process is smooth and affordable.

Simply get a free quote, select the best delivery service, enter the addresses accurately, and book your collection or drop-off. Plus, you can track your parcel’s journey for free, giving you peace of mind.

Parcel2Go makes returns easy, affordable, and reliable, ensuring your items reach their retailer without hassle. Choose Parcel2Go for a stress-free returns experience.

parcel with returns label

Return an item from major UK retailers including:

We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:

BHS logoBooHoo logoBoots logoClarks logoCurrys logoDebenhams LogoGame LogoJD LogoKiddicare LogoM and M LogoMatalan LogoMiss Selfridge LogoMothercare LogoSchuh LogoScrewfix LogoSports Direct LogoSuperdrug LogoTK Maxx LogoUrban Outfitters LogoWiggle Logo

Frequently Asked Questions

How long do Shein returns take?

Shein returns typically take 5 business days to process once received. Refunds to credit/debit cards may take an additional 5-10 business days​.

Are Shein returns free?

The first return from each order is free. For subsequent returns, a £2.50 fee is deducted from your refund.

Can you return swimwear to Shein?

For hygiene reasons, swimwear cannot be returned. Other products that cannot be returned include: bodysuits, lingerie, pyjamas, cosmetics, jewellery and accessories.