OFFICE Returns Policy
OFFICE offers a 28-day return policy for full price items and a 14-day return policy for sale items. Items must be returned within this timeframe for a full refund to the original payment method. All returned items must be unworn, in their original condition and packaging. Special holiday return policies may extend these deadlines. Always check OFFICE’s returns policy before sending items back to ensure you have the most current information.
How to Send an OFFICE Return
First, log into your OFFICE account and navigate to the 'My Orders' section. Find the order you wish to return and click on 'Return Item(s)'. Next, choose your preferred return method and follow the provided instructions. OFFICE offers several return options, including drop-off at OFFICE stores, using the Yodel Store service, or mailing back through a tracked courier service. Ensure your items are unused and in their original condition, then pack them securely and include the return slip. Finally, drop off your package at the selected return location or arrange for a courier pickup.
OFFICE Return Cost
Returns to OFFICE are not free. If you use the Yodel Store label provided by OFFICE, a £2.95 fee will be deducted from your refund. Always use a trackable shipping service to avoid any issues, as OFFICE is not responsible for items lost in transit.
Why Choose Parcel2Go for Returns
With free returns becoming less common, Parcel2Go offers a cost-effective solution for sending back items. We provide the cheapest parcel shipping rates in the UK, backed by a range of trusted couriers to ensure your return process is smooth and affordable.
Simply get a free quote, select the best delivery service, enter the addresses accurately, and book your collection or drop-off. Plus, you can track your parcel’s journey for free, giving you peace of mind.
Parcel2Go makes returns easy, affordable, and reliable, ensuring your items reach their retailer without hassle. Choose Parcel2Go for a stress-free returns experience.
Return an item from major UK retailers including:
We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:
Frequently Asked Questions
How to return OFFICE shoes?
To return OFFICE shoes, log into your OFFICE account and navigate to the 'My Orders' section. Select the order you wish to return and follow the provided instructions to request a return. Make sure the shoes are unused, in their original condition, and packaged securely. You can drop off the package at any OFFICE store, use a Yodel Store service, or send it via a tracked courier service.
Are OFFICE returns free?
Returns to OFFICE are not free. If you use the Yodel Store label provided by OFFICE, a £2.95 fee will be deducted from your refund.
How long to return to OFFICE?
You have 28 days from the date of delivery to return items to OFFICE for a full refund. Always ensure the items are in their original condition and packaging for the return to be accepted.