John Lewis Returns Policy
John Lewis offers a 30-day return policy for both online and in-store purchases. Items must be returned in their original condition with proof of purchase for a full refund. Always check John Lewis’s returns policy on their website before sending items back.
How to Send a John Lewis Return
To return items to John Lewis, log in to your account and go to the 'My Orders' section. Select the order you wish to return and click on 'Return Item(s)'. Choose your preferred return method, follow the instructions, and pack your items securely with the return slip.
John Lewis Return Cost
Returns are free when using the John Lewis return portal or returning items to a store. For other methods, you may need to cover the shipping costs. Ensure you use a trackable shipping service.
Why Choose Parcel2Go for Returns
With free returns becoming less common, Parcel2Go offers a cost-effective solution for sending back items. We provide the cheapest parcel shipping rates in the UK, backed by a range of trusted couriers to ensure your return process is smooth and affordable.
Simply get a free quote, select the best delivery service, enter the addresses accurately, and book your collection or drop-off. Plus, you can track your parcel’s journey for free, giving you peace of mind.
Parcel2Go makes returns easy, affordable, and reliable, ensuring your items reach their retailer without hassle. Choose Parcel2Go for a stress-free returns experience.
Return an item from major UK retailers including:
We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:
Frequently Asked Questions
Can you return John Lewis items to Waitrose?
Yes, you can return online purchase to any Waitrose branch, except Welcome Break service stations.
How to buy a John Lewis returns pallet?
Goods that are returned to John Lewis can be sold at discounted prices in their return pallets. John Lewis pallets or bundles are mostly always sold via an auction. You can find these on: i-bidder, John Pye Trade and eBay.
Are John Lewis returns free?
Yes, returns to John Lewis are free when using the John Lewis return portal. There are some items that John Lewis cannot accept returns or exchanges for, unless they are faulty.