Box with a blue arrow signifying returns and the Boden logo in the top right corner

Boden Returns Policy

The full Boden Returns Policy can be found on the retailer’s website.

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Boden Returns Policy

Boden offers a 90-day return policy for full-price items and a 14-day return policy for sale items. Items must be returned within this period for a full refund to the original payment method. All returned items should be unworn, in their original condition, and in their original packaging. Always check Boden’s returns policy on their website before sending items back to ensure you have the most current information​​.

How to Send a Boden Return

Returning items to Boden is easy. Log into your Boden account and navigate to the 'Order History' section. Select the order you wish to return, choose the return reason, and print the prepaid return label. Pack your items securely with the return slip included. You can then drop off your package at a local Boden store or send it via mail using the prepaid label. If you don't have a printer, include the completed return form from your order shipment​.

Boden Return Cost

Returns to Boden are free when using the prepaid return label provided or when dropping off items at a Boden store. However, free returns are not currently available outside of the UK. If you choose to return items by mail without using the prepaid label, you will be responsible for the return shipping costs. Always use a trackable shipping service to avoid any issues​​.

Book your Boden returns today through Parcel2Go!

Boden store and online returns

Why Choose Parcel2Go for Returns

With free returns becoming less common, Parcel2Go offers a cost-effective solution for sending back items. We provide the cheapest parcel shipping rates in the UK, backed by a range of trusted couriers to ensure your return process is smooth and affordable.

Simply get a free quote, select the best delivery service, enter the addresses accurately, and book your collection or drop-off. Plus, you can track your parcel’s journey for free, giving you peace of mind.

Parcel2Go makes returns easy, affordable, and reliable, ensuring your items reach their retailer without hassle. Choose Parcel2Go for a stress-free returns experience.

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Return an item from major UK retailers including:

We offer returns from all major retailers including the following. Please check the individual retailers returns policy before booking:

BHS logoBooHoo logoBoots logoClarks logoCurrys logoDebenhams LogoGame LogoJD LogoKiddicare LogoM and M LogoMatalan LogoMiss Selfridge LogoMothercare LogoSchuh LogoScrewfix LogoSports Direct LogoSuperdrug LogoTK Maxx LogoUrban Outfitters LogoWiggle Logo

Frequently Asked Questions

How to return Boden items?

To return Boden items, log into your account, go to 'Order History', select the order, choose the return reason, and print the prepaid label. Pack items securely with the return slip and drop them off at a Boden store or send by mail​.

Are Boden returns free?

Yes, returns to Boden are free when using the prepaid return label or dropping off at a Boden store​​. However free returns are not currently available outside of the UK.

How long do Boden returns take?

It can take up to 14 days for your returned parcel to reach Boden. Boden will email you once it's processed. Refunds to your credit or debit card will show on your statement within 5 working days from processing.