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Send a Parcel with Relay

Book Relay delivery exclusively through Smart Send from only £2.19 exc VAT

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About Relay Couriers

Relay is a UK-based parcel courier designed specifically for eCommerce delivery. With a technology-driven approach, Relay offers optimised shipping routes to ensure parcels arrive safely and on time, while keeping postage costs low. 

Already the preferred choice for many leading UK retailers, Relay is renowned for its reliability, speed, and cost-effectiveness - making it the ideal partner for online sellers and marketplaces seeking a long term, performance-driven delivery network.

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Why Send a Parcel With Relay?

  • The UK’s first parcel carrier dedicated to eCommerce

  • Faster, cost effective, and greener - without compromising on quality

  • Express delivery within 3 days from drop off

  • Label-free shipping using a QR code

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How to Book With Relay

With Parcel2Go, Relay is available exclusively through Smart Send for select postcodes across the UK. To find out if Relay is available for you, simply book through Smart Send and check availability in your location.

Relay Drop-off Services

Relay Parcelshops are available through Smart Send for select postcodes and locations. This service is perfect for small parcels up to 2kg, offering delivery in just 2-3 working days without the need for a printer.

All parcels are tracked and monitored from collection to the point of delivery, giving you extra peace of mind.

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Relay Delivery Tracking

If you’d like to track your Relay parcel, use our free online tracking tool for real-time updates and delivery windows.

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Frequently Asked Questions

How long does Relay delivery take?

Relay delivery typically takes between 2-3 working days, with delivery times operating between 8am - 10pm. 

Keep on top of your parcel’s progress with our online tracking tool.

How do I check if Relay services are available in my area?

Relay is currently available through Smart Send for a select number of postcodes. You can check availability in your area by getting a quote through Smart Send, entering both your and your recipient’s address.

Do I need a printer to send parcels with Relay?

No, you don’t need a printer! Relay offers label-free shipping using QR codes, making the delivery more convenient and environmentally friendly.

What is the max weight I can send with Relay?

The maximum weight for Relay parcels through Parcel2Go is 2kg, making it the perfect option for sending small items.

Need to send something heavier? Get a quote with us today!

How much is it to send a parcel with Relay?

Postage costs for Relay start from just £2.19 exc VAT. For an accurate cost on your Relay delivery, get a quote through Smart Send.

How can I track my Relay parcel?

Relay parcels are fully tracked from drop-off to delivery. Use our online tracking tool to monitor your parcel's journey and receive real-time updates, including estimated delivery windows.