Urban Outfitters offers a 30-day return policy. Both online and in-store purchases can be returned within this timeframe for a full refund to the original payment method. If you miss the 30-day window, you'll receive a merchandise credit instead. Note that special holiday return policies may extend these deadlines.
For more information please check Urban Outfitters return policy on their website before sending your items back.
Returning items to Urban Outfitters is easy. You can either mail them back or return them in any Urban Outfitters store. Just ensure your items are unused and in their original condition. If mailing, remember that a restocking fee might apply.
There's no additional charge for return shipping for orders shipped to a UK address. However, for returns from outside the UK, shipping costs will need to be covered by you.
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To return an Urban Outfitters parcel, you have the option to do so either by mail or at any Urban Outfitters store. Ensure your return is made within 30 days of the order delivery date to be eligible for a full refund to your original form of payment.
Urban Outfitters does impose a restocking fee for mailed returns. However, if the return is made within 30 days, it is refunded to the original payment method, while later returns receive an e-merchandise credit.
Yes, you can return Urban Outfitters online orders in-store within the UK. Items should be returned within 30 days of purchase, unused and in good condition, with the original receipt. Most returns are credited back to the original form of payment within 1-3 business days.