Quick solutions

How do I contact Parcel2Go?

If you need help, we offer a number of options for customer support. Our customer service is available by live chat 7 days a week, 24 hours a day.

Please select one of the options below. Alternatively, visit our Help Centre.

Track and manage your order history

Rearrange your collection

Cancel your order and request a refund

Update your order details such as the collection or delivery details

We'll investigate your query with the courier and get back to you as soon as we've heard back

Open an enquiry for loss or damage

Chat with our friendly team 24/7